HOW LONG IS DELIVERY?

The expected delivery time for your order is outlined below for each region:

• • • Europe: 5-8 days.
    • United Kingdom: 3-5 days.
    • North America: 8-10 days.
    • South America: 10-15 days, including remote destinations.
    • Africa: 10-15 days.
    • Asia: 10-12 days.
    • Oceania: 10-12 days.
    • Middle East: 8-12 days

 CAN YOU SHIP TO MY ADDRESS?

Shipping is FREE worldwide for all orders. There is no cost.

WHICH SHIPPING COURIER DO YOU USE?

We ship orders via UPS (United Parcel Service) or via Royal Mail depending which country you are in.

Handling and processing time is 2-3 business days until we dispatch orders, but we strive to ship out orders as quickly as possible so that you can receive your order in the fastest possible time.

ARE ALL PRODUCTS ORIGINAL AND AUTHENTIC BRANDS?

Indeed, all items are authentic and represent genuine brands. 

WHICH PAYMENT METHODS CAN I USE? 

Payments can be made by Pay By Bank, fast and secure directly from your bank app – no card needed (UK banks only).

We’re actively working on bringing Pay by Bank to international countries.

You may also pay by Direct Bank Transfer (worldwide bank transfers accepted).

Direct Bank Transfer is a secure payment method you can trust, with fast clearing times—usually instant to less than one day in the UK, and 2–3 days for international transfers, depending on the efficiency and speed of your bank.

IS MY PAYMENT SAFE?

Yes, all payments made through the acnelyse.com website are safe and secure due to the strong encryption integrated into the site. The acnelyse.com website is protected and is SSL certified represented by the small padlock displayed in the internet address bar at the very top of the page.

HOW CAN I CONTACT YOU?